ESET SMART SECURITY 4 - QUICK START GUIDE FOR MICROSOFT WINDOWS 7-VISTA-XP-2000-2003-2008 Guide de l'utilisateur Page 49

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Virtual Private Network (VPN) User Guide
Issue: 3 Revision: 4 Page 48
Figure 69
Q2: I can’t run .jsp (e.g. CN/CGI).
A: This problem is specific to XP SP2 PC only. XP SP2 has enhanced the security
control of your PC by adopting “Pop-up Blocker” which prevents .jsp from
executing without your awareness. To run .jsp via VPN, you have to
temporarily disable “Pop-up Blocker” as depicted below.
Figure 70
Q3: “You do not have permission to login. Please contact your
administrator.” message is displayed when going to the logon page of
VPN from a XP SP2 PC.
Figure 71
A: This problem may occur when you connect to VPN from a XP SP2 PC.
Following steps help to resolve the problem:
1. Clear the cookies by going to Internet Options of Internet Explorer-> Delete
Cookies… (under General tab).
2. Clear temporary internet files by going to Internet Options of Internet
Explorer -> Delete Files… (under General tab). Please remember to select
“Delete all offline content” as well.
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